"Third time we have dealt with this dealership."
Our salesman Patrick was great, friendly, courteous, and very pleasant to work with. We would recommend Lakeland Automotive to anyone. We keep coming back because of the honest upfront way they treat you as a customer.
rocky1982, Lakeland Honda Customer
"An enjoyable atmosphere to purchase an automobile. Recommended to anyone!"
My wife and I worked with Hugh. It was a great experience! It was very cold that day, and Hugh even brought in a freezing cold Forester off the lot to show us how everything worked while ours was being detailed for us. Lakeland gave us great value for our trade-in, and the price was very reasonable on the Subaru. The facility is top notch and the staff is accommodating and friendly.
jeffrasmussen739, Lakeland Subaru Customer
"This dealership was on the job."
I had a little issue with buying an '04 Silverado from here and after the fact, the truck went a few days not wanting to start in cold weather. They got me in and started working with me imminently to set the truck right. It was an "as is" sale so they were in no way required to help fix the issue, but every time I brought it in they jumped on the chance to set things right. Thanks Lakeland!
zachariah.buck, Lakeland Subaru Customer
"Very good service. Very good experience."
My husband worked on the Internet with them before we purchased. When we got to the dealer, the car was exactly what we wanted. Everything was just the way they said, and everything went smoothly. The paperwork takes a while to do, but that is just buying a car. Everyone there was real friendly. And we love our new car!
kisscargirl, Lakeland Toyota Customer
"They treat me like family."
The 2014 Subaru Forester was my third vehicle purchase from Lakeland. I've never had a bad experience there. The sales folks are always very friendly, helpful, and take the time to ensure that the customer is fully informed. The service department is also topnotch with their courteous and timely service. I will continue to do business with Lakeland in the years to come.
jilltenpas, Lakeland Subaru Customer
"They gave me $2,000 more for my trade!"
Everything was great. They had the car I wanted and they gave me $2,000 more for my trade than they offered me at two other Scion dealers. Give these guys a shot.
Darts73, Lakeland Toyota Customer
"My wife and I would like to thank Josh and Joe from Lakeland."
This is the second new vehicle we bought there. Both gentlemen were very kind, considerate, understanding, and very thorough. While being with Lakeland Auto while having our vehicle serviced in recent years, we enjoyed the hospitality from the entire staff. Thanks Lakeland!
katiemandy1, Lakeland Honda Customer
"Our buying experience was great!"
The sales staff treated us with great customer service and asked if we needed beverages or use of the washrooms. Daniel, our salesperson, did a great job in explaining the vehicle we had interest in purchasing. We purchased a Honda CR-V and Daniel explained the different options available between the ES and EX model. Upon delivery Daniel did a great job to explain the features of the vehicle and helped us set up all the programs in the vehicle. All we needed to do was drive out the door. The staff did a great job to explain how we schedule service in the future.
jtrimbe, Lakeland Honda Customer
"The car is great and the transaction was simple. Can't ask for anything more!"
To start this review, the most important thing to note is that I HATE buying cars. This time I decided to do it differently and use the Internet for the bulk of my legwork before we ever stepped foot on a dealer's lot. Enter Mike Ray and Joe Porter at Toyota of Lakeland. After I found the car we wanted, from there we received nothing but excellent communication and superb customer service. So, a formerly horrible dreaded situation is now something I'm okay with. They were honest, fair, and easy to deal with.
bobmissy07, Lakeland Toyota Customer
"We'd never visited a Subaru dealership before and didn't know much about the product line."
Reggie put us at ease immediately and helped us explore several models over the course of a few weeks, setting up test drives with very short notice. He was very knowledgeable about not only the Subaru line, but also about the competitor vehicles we were investigating. When we decided which Subaru would work best for us and which features/options we wanted, he had one equipped exactly right available immediately. He was very patient while we negotiated with a competitor simultaneously, pointing out Subaru's advantages without denigrating the other product, salesperson or dealership. Our positive experience with Reggie (and his associates) was a significant factor in our decision to go with the Subaru. He helped us get a great deal and gave us confidence in the product we were buying as well as the support we could expect from Subaru and from the dealership. Everyone at Lakeland Auto was friendly and helpful throughout our purchase process. We're happy with our new vehicle and are confident that we made the right decision. When we need another vehicle, we'll definitely head to Lakeland Auto and ask for Reggie Agnew.
cathyschotte, Lakeland Subaru Customer